Cancellations

Either party can cancel a task before it is marked complete. Be respectful — repeated last-minute cancellations affect your reputation score and may limit your access.

TBuddy does not move money between users for tasks, portfolio bookings or product sales, so there is nothing for us to refund on those cancellations. Any in-person or off-platform money exchange is handled by the two users directly, and refunds, returns or warranties on products sold in the marketplace are the seller's responsibility.

Wallet top-ups (money you 'add' to the wallet) are non-refundable in-app credit meant solely to pay for TBuddy services (ads, promotions, memberships, boosts, slots, extensions). Added money cannot be withdrawn to a bank account or UPI under any circumstance, except (a) where required by law, or (b) where a top-up was clearly a duplicate — our system already deduplicates references submitted within 2 minutes. Only balance earned on the platform (referrals, ad sales, promotion payouts) is withdrawable, and only via the Withdrawal flow described in the Wallet Terms.

Ad budgets: unspent budget on a paused or closed ad is auto-refunded to your wallet within minutes. Ads rejected during manual review are refunded in full.

Premium and Ultra Pro memberships are non-refundable once activated, except where required by law. Memberships are one-time monthly purchases — nothing auto-renews and no card is stored.

If something feels unsafe or against our rules, report it from the task page and our team will review within 24 hours.